The AA operates this store and website, including all related information, content, functionality, tools, products and services, to provide you with a curated shopping experience (the "Service"). Nature&FengShui is powered by Shopify, which enables us to provide you with the Service. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use the Service, or make a purchase or other transaction using the Service or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the information collection, use, and disclosure described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies or could reasonably be associated with you or another person. Personal information does not include information that is collected anonymously or information that has been de-identified so that it cannot identify or reasonably be associated with you. We may collect or process the following categories of personal information, including inferences drawn from that personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact Details , including your name, address, billing address, shipping address, telephone number, and email address.
- Financial Information , including credit, debit and financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations and other payment details.
- Account Information , including your user name, password, security questions, preferences and settings.
- Transaction Information , including items you viewed, placed in your shopping cart, added to your wish list or purchased, returned, exchanged or cancelled, and your past transactions.
- Communications with us , including information you include in your communications with us, for example, when sending a customer support query.
- Device Information , including information about your device, browser or network connection, your IP address and other unique identifiers.
- Usage Information , including information about your interactions with the Services, including how and when you interact with or navigate the Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you Where collected, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your Personal Information;
- By Service Automatically, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
- From our service providers from other sources, including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf;
- From our partners or other third parties.
How we use your personal information
Depending on how you interact with us or the services you use, we may use personal information for the following purposes:
- Provide, customize, and improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process your payments, fulfill your orders, remember your preferences and items of interest, send you notifications related to your account, process purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange for deliveries, facilitate any returns and exchanges, enable you to post reviews and create a customized shopping experience for you, such as recommending items related to your purchase. This may include using your personal information to better customize and improve the Services.
- Marketing and advertising. We use your Personal Information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or postal mail and showing you online advertisements for products or services on the Service or other websites, including based on items you previously purchased or added to your shopping cart and other activity on the Service.
- Security and Fraud Prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe or malicious activity, protect public safety, and to protect our Services. If you choose to use the Services and register for an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access details with anyone else.
- Communicate with you. We use your personal information to provide you with customer support, to respond to you, to provide you with efficient service, and to maintain our business relationship with you.
- Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:
- With Shopify, vendors, and other third parties who perform services on our behalf (for example, IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners to provide you with marketing services and serve ads. For example, we use Shopify to support personalized advertising through third-party services based on your online activities across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy statements. Depending on where you live, you may have the right to direct us not to share information about you to show you targeted ads and marketing based on your online activities with different merchants and websites. You can exercise your opt-out of these uses here Rights
- When you instruct, request, or otherwise consent for us to disclose certain information to third parties, such as to send you products or through your use of social media widgets or login integrations.
- With our affiliated companies or other parties within our group of companies.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Service, our rights, and the rights of our users or others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your visits to and use of the Services in order to provide you with and improve the Services. Information that you submit to the Services will be transferred to and shared with Shopify and third parties, which may be located in countries outside of your country of residence, in order to provide you with and improve the Services. Additionally, to help protect, grow, and improve our business, we use certain Shopify enhancements that incorporate data and information obtained from your interactions with our store and other merchants and Shopify. To provide these enhancements, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal information, including responding to requests you exercise your rights to use your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit Shopify Consumer Privacy Policy Depending on where you live, you can The Shopify Privacy Portal Link exercises certain rights you have with respect to your personal information.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you click on a link to a website that is not affiliated or controlled by us, you should review its privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of the information on those websites. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms without restriction on their use by us or the third parties. Our inclusion of such links does not in itself imply any endorsement of the content on such platforms or their owners or operators, unless disclosed on the Services.
Children’s Data
The Services are not intended for children, and we do not knowingly collect any personal information from children who have not reached the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information listed below to request deletion of that information. As of the effective date of this Privacy Policy, we have no actual knowledge that we have “shared” or “sold” (as those terms are defined in applicable law) the personal information of individuals under the age of 16.
Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable and we cannot guarantee "perfect security". In addition, any information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide you services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in specific circumstances, and in certain circumstances we may deny your request where the law permits.
- Right to Access/Knowledge. You may have the right to request access to the personal information we hold about you.
- Right to erasure. You may have the right to request that we delete the personal information we maintain about you.
- Right to rectification. You may have the right to request that we correct inaccurate personal information we maintain about you.
- Right to portability. In certain circumstances and subject to certain exceptions, you may be entitled to receive a copy of the personal information we hold about you and ask us to transfer it to a third party.
- The right to opt out of the sale or sharing of targeted advertising. Depending on where you live, you may have the right to opt-out of the “sale” or “sharing” of your personal information, or to opt-out of the processing of your personal information for “targeted advertising” purposes as defined in applicable privacy laws. You may exercise your opt-out rights for these uses here Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on your location, we automatically treat it as an opt-out request for the device and browser you use to access the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt-out request to that account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. With the exception of Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.
- Manage communication preferences. We may send you promotional emails, and you can opt out of receiving these emails at any time by using the unsubscribe option displayed in the emails we send you. If you opt out, we may still send you non-promotional emails, such as emails related to your account or orders you have placed.
You can exercise any of these rights by indicating so within the Service or by contacting us using the contact details provided below. To learn more about how Shopify uses your Personal Information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your request, as permitted or required by applicable law. Subject to applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request promptly as required by applicable law.
complaint
If you have any complaints about the way we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details listed below, or by lodging a complaint with your local data protection authority.
International Transfers
Please note that we may transfer, store and process your personal information outside of your country of residence.
If we transfer your personal information to countries outside the EEA or the UK, we will rely on recognised transfer mechanisms such as the EU Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant UK competent authorities (as the case may be), unless the data is being transferred to a country that has been identified as providing an adequate level of protection.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this Site, update the “Last Updated” date, and provide notice as required by applicable law.
connect
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your available rights, please call or email us at abc@gmail.com or contact us at Hong Kong.